This Privacy Policy explains how Austin EV Charger Installation ("we," "our," or "us") collects, uses, and protects your information when you visit our website or request a quote.
Information We Collect
When you contact us or request a quote, we collect:
- Your name, phone number, and email address
- Your service address (for quoting and install scheduling)
- Details about your electric vehicle and existing electrical setup
- Any notes you choose to share about your install needs
We also collect basic, non-identifying analytics information (pages visited, referring source, browser type) to help us improve the site.
How We Use Your Information
We use the information you provide to:
- Respond to your quote request and provide install information
- Schedule and complete the install if you book one
- Pull the City of Austin (or local jurisdiction) electrical permit on your behalf
- Provide tax-credit and rebate documentation after install
- Follow up on the install via email or phone
Information Sharing
We do not sell your personal information. We share information only with:
- Local permitting authorities (when pulling the install permit)
- Your electric utility (for rebate paperwork, with your authorization)
- Service providers we use to operate the business (form processing, email)
Data Security
We use reasonable administrative, physical, and technical safeguards to protect your information. No method of transmission is 100% secure, but we treat your information with care.
Your Rights
You may request to see, correct, or delete the personal information we hold about you at any time. Contact us at support@austinevchargerinstallation.com or 833-000-0000.
Cookies
Our site uses minimal cookies for basic functionality and analytics. We do not use advertising cookies.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this policy occasionally. We'll post the updated version on this page with a new "last updated" date.
Contact
Questions about this policy? Email support@austinevchargerinstallation.com or call 833-000-0000.